97 BD Terms & Conditions – Complete Guide to Membership & Usage

By using 97 BD's website and services, you confirm that you fully agree to these Terms & Conditions. These terms form a legally binding agreement, so please read each section carefully. If you do not agree with any part, please refrain from using 97 BD.

97 BD is an online gaming and lottery platform serving users in Bangladesh. By registering and using this platform, you are deemed to have accepted the following terms.

1.1 Eligibility Requirements

• You must be 18 years of age or older.
• You must be a legal citizen or resident of Bangladesh.
• You must have a valid mobile number and email address.
• You are of sound mind and are using this platform of your own free will.
• Anyone previously banned by 97 BD may not register a new account.

1.2 Scope of Services

97 BD offers a wide range of online gaming services, including cricket betting, casino games, live dealer games, slot machines, lottery, and more. Availability of these services may vary by time and region.

Opening an account with 97 BD is completely free. However, you are required to provide accurate and truthful information at the time of registration.

2.1 Registration Requirements

• Each individual may only create one account.
• The name, mobile number, and email provided at registration must be accurate.
• Creating multiple accounts from the same device or IP address is prohibited.
• Opening an account using someone else's information is strictly illegal.

2.2 Account Security

Keep your account password and login details strictly confidential. You must not allow anyone else to access your account. If you suspect any unauthorized activity, contact 97 BD customer support immediately.

2.3 Identity Verification (KYC)

97 BD may request a copy of your national ID or passport at any time for identity verification purposes. Withdrawal requests may be delayed if KYC verification is not completed. Providing false information will result in permanent account closure.

Financial transactions on 97 BD are fully secure and processed quickly. You can easily deposit and withdraw via bKash, Nagad, Rocket, and bank transfer.

3.1 Deposit Rules

• Minimum deposit amount: ৳500.
• Deposits are usually credited to your account within 5 to 15 minutes.
• Only use payment methods that belong to you.
• Deposits from third-party accounts are not accepted.
• If a deposit fails for any reason, it will be automatically refunded within 24 hours.

3.2 Withdrawal Rules

• Minimum withdrawal amount: ৳1,000.
• Maximum daily withdrawal limit: ৳5,00,000.
• Withdrawal requests are typically processed within 1 to 3 business days.
• Withdrawals can only be made using the same payment method used for the deposit.
• Large withdrawals may be delayed if KYC verification has not been completed.

97 BD regularly offers a range of bonuses and promotional offers. The following terms apply to the use of these offers.

4.1 Welcome Bonus

New members will receive a welcome bonus on their first deposit. The wagering requirement for this bonus is typically 10x to 30x, as clearly stated in each offer's details.

4.2 General Bonus Terms

• Bonus funds cannot be withdrawn directly — wagering requirements must be met first.
• Each bonus has a set expiry date and will be forfeited once that date has passed.
• Multiple bonuses cannot be used at the same time.
• If bonus abuse is confirmed, the account will be suspended.
• Some bonuses may be restricted to specific games.

4.3 Reload & Loyalty Bonuses

Regular members can earn reload bonuses and loyalty points. Accumulated loyalty points can be redeemed for cashback, free bets, or other rewards. To learn more, Bonus Page View.

All games and betting activities on 97 BD are conducted in accordance with specific rules. Detailed rules for each game are available within the game interface.

5.1 General Betting Rules

• Once a bet is confirmed, it cannot be cancelled.
• If any bet is cancelled due to a technical issue, a full refund will be issued.
• Rewards are determined solely on the basis of verified results.
• If an event is cancelled or abandoned, the stake will be refunded.
• For live betting, odds may change in real time based on live data.

5.2 Lottery-Specific Rules

The 97 BD lottery draw takes place at a scheduled time each week. Draw results are final and no appeals will be accepted. Tickets cannot be returned after purchase. Prize money is distributed to winners within 7 business days.

5.3 Match Fixing Prohibited

Any suspicion of match fixing, use of insider information, or fraudulent activity will result in the immediate suspension of the account in question and forfeiture of all winnings.

97 BD reserves the right to temporarily or permanently suspend any account for the following reasons.

6.1 Grounds for Account Closure

• Registering with false or incorrect information.
• Operating multiple accounts.
• Bonus misuse or abusive activity.
• Using fraudulent payment methods.
• Attempting to hack or breach the security of the platform.
• Harassing or abusive behavior toward other members.
• If the account holder is found to be under 18 years of age.

6.2 Voluntary Account Closure

You may close your account at any time by contacting customer support. Please withdraw any remaining balance before proceeding with the closure.

97 BD is always working to maintain the quality of its services. However, there may be situations that fall outside of 97 BD's control.

7.1 Disclaimer of Liability

• 97 BD is not responsible for any losses resulting from internet connection disruptions.
• 97 BD is not liable for delays caused by errors on the part of third-party payment gateways.
• 97 BD will not be held responsible for any losses resulting from a member sharing their account password.
• No compensation will be provided for service disruptions caused by natural disasters or unforeseen circumstances.

7.2 Gaming Losses

Gaming is a form of entertainment and carries the risk of financial loss. 97 BD is not responsible for any personal financial losses incurred through gaming. Members use this platform entirely at their own risk.

97 BD takes the protection of your personal information very seriously. Any details provided during registration are used solely for service delivery and security purposes.

• Your information is never sold to third parties.
• Information may be disclosed to authorities where required by law.
• All data is stored on encrypted servers.
• For more information, visit our Privacy Policy Read.

If you have a concern, please contact our customer support team first. Most issues are resolved within 24 to 72 hours.

9.1 Complaints Process

1. Start by submitting your complaint to customer support via live chat or email.
2. Please include a description of your complaint, the time it occurred, and any supporting screenshots.
3. The 97 BD team will provide an initial response within 72 hours.
4. Complex cases may take up to 14 business days to investigate.

97 BD reserves the right to modify these Terms & Conditions, in part or in full, at any time. For significant changes, members will be notified in advance via email or SMS.

Continued use of 97 BD after any changes takes effect constitutes your acceptance of the updated terms. We recommend visiting this page regularly to stay informed.